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This site uses a variety of cookies. Cookies are simple pieces of text stored by your browser that are only ever accessible by the website that put them there in the first instance.
Some cookies personalise your visit, some remember your preferences while others simply provide us with visitor statistics.
Below is a list of the cookies you may encounter on our website and a brief description of what they are for. Please be assured that none of these hold any personally identifiable information about you.
You can change, control or delete cookies from your browser for any website and instructions can be found at www.aboutcookies.org
| Cookie | Purpose | Description | Duration | Necessity | Source |
| ASP.NET_SessionId | Tracking Visitor Session | Used to track your session, not intrusive and does not track you between visits or across multiple websites. Used for things like logged in areas and shopping baskets. This is built into our webserver software. | Session Only | Strictly Necessary | N/A |
| usr_session | Tracking Visitor Session | Used to track your session, not intrusive and does not track you between visits or across multiple websites. Used for things like logged in areas and shopping baskets. This is built into our content management system. | Session Only | Strictly Necessary | N/A |
| _utma | Identifying Unique Visitors | Used to track unique visitors for statistical & analytical purposes. | 2 Years | Strictly Necessary | Google Analytics |
| _utmb | Determining Visitor Session | Google Analytics uses two cookies to establish a session. If either of these two cookies are absent, further activity by the user initiates the start of a new session. | 30 Minutes | Strictly Necessary | Google Analytics |
| _utmc | Determining Visitor Session | Google Analytics uses two cookies to establish a session. If either of these two cookies are absent, further activity by the user initiates the start of a new session. | Session | Strictly Necessary | Google Analytics |
| _utmz | Tracking Traffic Sources & Navigation | Used to track how you reached our website (Google result, advertisement etc...) and the paths you take while browsing our site. We use this information to improve the user experience in future updates. | 6 months | Strictly Necessary | Google Analytics |
| _utmt | Tracking Visitor Session | To store number of service requests | Session | Strictly Necessary | Google Analytics |
| NID | Google Preference Cookie | Used to show Google ads in Google services for signed-out users | Session | Strictly Necessary | Google Analytics |
| MUS & UID | Sharing Pages | Used to facilitate 'share page' tracking. | 1 Year | N/A | |
| MemberId | To authorise login information | This is necessary to determine that a visitor is authorised to access the Member Area of our website and their own data. | Session | Strictly Necessary | N/A |